Photoshop CC Update

Installing a new Photoshop CC update is supposed to be a simple matter of clicking a button and the job gets done.

This morning both my Mac systems were telling me to update from v14.1.2 to v14.2

I have two Macs, a late 2012 iMac and a mid 2009 Mac Pro.  The Mac Pro used to run Snow Leopard but was upgraded to Mountain Lion because of Lightroom 5 dropping Snow Leopard support.

Now I never have any problems with Cloud Updates from Adobe on the iMac, but sometimes the Mac Pro can do some strange things – and this morning was no exception!

The update installed on the iMac without a hitch, but when the update was complete on the Mac Pro I was greeted with a message telling me that some components had not installed correctly.  On opening Photoshop CC I was greeted with the fact that the version had rolled back to v14.0 and that hitting UPDATE in both the app and my CC control panel simply informed me that my software was up to date and no updates were available!

So I just thought I’d do a blog entry on what to do if this ever happens to you!

 

Remove Photoshop CC

The first thing to do is UNINSTALL  Photoshop CC with the supplied uninstaller.

You’ll find this in the main Photoshop CC root directory:

Take my advice and put a tick in the check box to “Remove Preferences” – the Photoshop preferences file can be a royal pain in the ass sometimes, so dump it – a new one will get written as soon as your fire Photoshop up after the new install.

Click UNINSTALL.

Once this action is complete YOU MUST RESTART THE MACHINE.

 

After the restart wait for the Creative Cloud to connect then open your CC control panel.

Under the Apps tab you’ll see that Photoshop CC is no longer listed.

Scroll down past all the apps Adobe have listed and you’ll come to Photoshop CC;  it’ll have an INSTALL button next to it – click the install button:

If you are installing the 14.1.2 to 14.2 update (the current one as of today’s date) you might find a couple of long ‘stick bits’ during the installation process – notably between 1 and 20% and a long one at 90% – just let the machine do it’s thing.

When the update is complete I’d recommend you do a restart – it might not be necessary, but I do it anyway.

Once the machine has restarted fire up Photoshop, click on ‘About Photoshop’ and you should see:

Because we dumped the preferences file we need to go and change the defaults for best best working practice:

If you want to change the BG colour then do it here.

Next, click File Handling:

Remove the tick from the SAVE IN BACKGROUND check box – like the person who put it there, you too might think background auto-save is a good idea – IT ISN’T – think about it!

Finally, go to Performance:

and change the Scratch Disc to somewhere other than your system drive if you have the internal drives fitted.  If you only have 1 internal drive then leave “as is”.  You ‘could’ use an external drive as a scratch disk, but to be honest it really does need to be a fast drive over a fast connection – USB 2 to an old 250Gb portable isn’t really going to cut it!

You can go and check your Colour Settings, though these should not have changed – assuming you had ’em set right in the first place!

Here’s what they SHOULD look like:

That’s it – you’re done!

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